
Pam Birr
Counselor
Helps people build meaningful, lasting recovery from substance use, drawing on her own lived experience of long-term recovery.
View profileOur Team
Counseling here is never one-size-fits-all. Clients are matched with the right counselor and the right level of care, from weekly sessions to an intensive outpatient program.

Meet the founder
CADC · MSPC · LPC · Founder
A professional therapist specializing in substance use disorders since 1999, Susan built the practice in Mt. Washington and leads its counseling team: practical, direct, and free of judgment.
She began in nursing, earned her Master’s in Professional Counseling at Carlow University, and has owned and directed sober living homes for more than a decade, seeing recovery from the clinical side and the lived-in side.
One practice, one standard
Every counselor works under the same roof and the same standards, and nobody is handed off to a stranger. It starts with a conversation, and it stays personal from there.
You talk with the practice before anything is decided. No forms, no commitment.
You are paired based on what you are carrying and who fits, not whoever is next.
From weekly sessions to the intensive outpatient program, the plan flexes as you do.
The counselors
Six counselors and specialists work alongside Susan, matched to each client and the level of care they need, from weekly sessions to the intensive outpatient program.

Counselor
Helps people build meaningful, lasting recovery from substance use, drawing on her own lived experience of long-term recovery.
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Clinical Mental Health Counselor
Creates a safe, nonjudgmental space for anxiety, depression, trauma, and co-occurring substance use.
View profileFamily Recovery Specialist
Supports families through the challenges of recovery, with 12 years in the substance use disorder field.
View profileClinical Intern
Works with individuals, couples, and families to understand the patterns in their relationships, communication, and coping.
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Counselor
A person in recovery herself, with more than four decades of case management and counseling behind the work.
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Counselor Intern
Helps people build resilience and strengthen recovery, with a client-centered approach and experience in substance use treatment.
View profileGet started
Call directly or send a short message. No pressure, no judgment, and nothing you need to prepare.
Monday to Friday, 9am to 5pm · Saturday by appointment