Accessibility Statement

Step By Step Support, LLC is committed to making counseling approachable for everyone, and that includes this website. We want every visitor, including people with disabilities, to be able to find information and reach us with ease.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological differences.

What we have done

• Built the site with semantic, standards-based HTML and a clear heading structure.
• Provided text alternatives for meaningful images.
• Maintained color contrast that meets or exceeds AA thresholds for text.
• Ensured the site can be navigated by keyboard, with visible focus indicators.
• Included a "skip to main content" link and descriptive link text.
• Respected the "reduce motion" setting for visitors who prefer less animation.
• Used responsive layouts that work across phones, tablets, and desktops.

Ongoing effort

Accessibility is an ongoing process, not a one-time task. We review the site periodically and work to fix issues as we find them.

Need help, or found a problem?

If you have trouble using any part of this website, or you would like information in a different format, please tell us. We will do our best to help and to fix the issue.

Call 412-628-0403 or use our contact form. Please let us know the page you were on and what gave you trouble, so we can address it quickly.